I haven’t received my VIP information email. What should I do?

VIP information emails are typically sent 3–5 days before your show. If you’re still within that window, you may not have received it just yet - please keep an eye out.

You can also check our VIP Mailers page, where we post check-in information once it’s ready. Simply look for your tour/artist and your show date HERE.

If it’s within 3 days of your event and you still haven’t received your email, please reach out to our team HERE, and we’ll be happy to assist.

Tip: Be sure to check your spam, junk, or promotions folder, as our emails can occasionally land there.